Mistakes Apologies and Solving Disagreements

B1 · 100 entries · Five themes

Mistakes Apologies and Solving Disagreements

Created by , British English teacher.

Open a theme, then select a word or phrase for its meaning, example and pronunciation.

1. Recognising mistakes (20 entries)
  1. misread
  2. slip up
  3. notice
  4. realise
  5. mishear
  6. confuse
  7. false alarm
  8. double booking
  9. get the wrong idea
  10. what I meant was
  11. unclear wording
  12. missing detail
  13. go wrong
  14. correction
  15. booking error
  16. put right
  17. correct an error
  18. to be exact
  19. aware
  20. return date
Listen to these 20
2. Explaining what happened (20 entries)
  1. while
  2. without meaning to
  3. take responsibility
  4. mix two things up
  5. what happened was
  6. on purpose
  7. before I knew it
  8. break a promise
  9. get distracted
  10. leave something behind
  11. learn from an incident
  12. record details
  13. incident
  14. break a rule
  15. report a risk
  16. call for assistance
  17. emergency call
  18. first aid
  19. prevent a repeat
  20. clear the form
Listen to these 20
3. Apologising (20 entries)
  1. forgive me
  2. I apologise
  3. sorry to bother you
  4. it won't happen again
  5. I feel terrible
  6. I shouldn't have
  7. I'll put it right
  8. thanks for understanding
  9. I didn't realise
  10. I didn't mean to
  11. I understand why you're upset
  12. apologise
  13. apologise sincerely
  14. appreciate
  15. guilty
  16. whatever
  17. bother
  18. annoy
  19. equal
  20. nor
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4. Responding to criticism (20 entries)
  1. accept criticism
  2. disagree politely
  3. respond to
  4. stay calm
  5. take it personally
  6. explain your side
  7. fair point
  8. mean well
  9. avoid blame
  10. stick to the point
  11. raise your voice
  12. take criticism
  13. come back to
  14. let me finish
  15. invite questions
  16. check your understanding
  17. I meant to say
  18. listen to a complaint
  19. comment
  20. ignore
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5. Repairing trust (20 entries)
  1. learn from it
  2. see both sides
  3. move on
  4. apologise in person
  5. do someone a favour
  6. agree a plan
  7. keep someone informed
  8. give someone another chance
  9. pay for the damage
  10. apology
  11. explain your intentions
  12. honest mistake
  13. agree on next steps
  14. honest conversation
  15. move forward
  16. keep a promise
  17. hear both sides
  18. listen without interrupting
  19. guarantee
  20. convince
Listen to these 20
Listen to all 100